FAQ

How To Purchase

~ Depending on the piece, there may be several great options available:

  • Unstretched: Canvas arrives rolled in a strong mailing tube where you can have it stretched and or framed at your local frame shop. 
  • Stretched: Paintings will arrive to you gallery wrapped on pro artist wooden bars, back-wired and ready to hang.
  • Framed: Your painting will arrive to you set into a beautiful floater frame, back-wired and ready to hang.

If you need any assistance with purchasing, feel free to contact me or call/text the studio (305) 431-9189 anytime.

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Shipping and Handling

  • Shipping: Ready to ship artworks ship within 1–3 business days after payment clears. U.S. ships via FedEx ground and international shipments are UPS or USPS. For XXL freight size paintings please allow longer as additional packaging/handling and scheduling will be needed.
  • Packaging: Paintings are securely packed with high-quality materials to ensure safe delivery. 
  • Tracking: You’ll receive an email with tracking details as soon as your art ships.
  • Insurance: All artwork and prints include shipping insurance.
  • Signature Required: Orders over $499 automatically include signature confirmation for added security. 
  • Phone Number: Please provide a contact number during checkout for FedEx delivery purposes. Your number will only be used for your shipping label on the rare occasion the delivery company needs to reach you.

International Customers: I do ship international, simply contact me for shipping options and quotes, please provide your country and zip code for an accurate quote. 

Freight Shipping: Extra large paintings and private collection pieces sometimes require custom crating. This premium service, ensures safe delivery using a professional 3rd party service that specializes in shipping some of the most expensive artworks around the world.

What Qualifies as XXXL Freight?

  • Square paintings over 48"x48"
  • 60" paintings with a length over 42"
  • 72" paintings with a length over 36"

For questions about freight, feel free to email me anytime.

Exchanges, Returns and Store Credit

Paintings - Fine Art Prints & Canvas Giclée's:
Due to the nature and very high costs of materials, time and shipping, I am unable to accept returns on all original artwork including ready to ship art, custom/made to order pieces, fine art prints and private collection paintings. Please always feel free to reach out if you would like additional photos, I am always happy to help to ensure you love your new art.

Damaged Packages - Important:
In over 20 years and thousands of paintings shipped worldwide, I am proud to say that I've only had 2 packages damaged due to extreme mishandling by the shipping carrier. My packages are very very strong, with that said, I understand that the risk is there.

If you notice exterior damage to the shipping box, please take photographs of the damaged box BEFORE opening, this can help expedite the claims process with the shipping carrier. If a package arrives damaged you will need to save the box for claims processing.

I do not offer refunds for damaged custom or made to order paintings, please allow me time to recreate and ship your new replacement piece. For damaged frames, you can choose to receive a refund for the frame or we can ship you out a new frame that is super simple to assemble yourself. 

For one of a kind and private collection paintings please allow me time to file a claim with the carrier, this process can take a few weeks and they will need to arrange a time with you to retrieve the painting including all packaging for their claim investigation. Full refunds are issued for damage packages caused during transit.

Damaged fine art prints and canvas giclée's will be replaced, please allow time for reprinting.

Custom Design Collection Paintings

What Does "Similar Will Be Recreated" Mean?
I have created a small popular body of work that I will recreate in different sizes and orientations to perfect fit your décor needs. The painting you see in the photo has sold and will be recreated very close to the original. These paintings are all 100% hand painted originals so they will differ slightly but have the same colors, style and beauty of the original. You can also choose to make color changes for your needs but please contact me before purchasing for color changes to make sure I feel it's appropriate for the particular piece.

Timeline:
Custom orders typically take 6–14 days, depending on demand and supplies. Contact me for exact timelines.

Your Custom Art Updates:
I stay in touch with you every step of the way from start to finish. I will then send you photos of your new painting when it's complete. This is where you can approve it for shipping or ask some adjustments to be made. As soon as your painting is dry and ready to ship, I'll send you your tracking info so you can keep tabs on your delivery. 

Digital Download Prints

What Are Digital Prints?
High-resolution JPG files (300dpi) of original artworks, ready for printing.

Delivery Time:
Files are sent via email instantly after payment clearance.

Printing Options:
Print at home, use local printers (e.g., Staples, Walgreens), or online services like Shutterfly or Mpix.

Print Sizes:
Files can be enlarged without losing quality. Slight grain may appear in larger prints, but abstract artwork looks stunning when framed and displayed.

Copyright:
All rights remain with the artist. Prints are for personal use only and may not be reproduced, distributed, or resold.

Artwork Materials

  • Canvas: Acid-free, triple-primed, 100% thick cotton canvas.
  • Stretcher Bars: Kiln-dried solid pine bars, finger-spliced for strength. Milled and made in Vermont, USA.
  • Paint and Varnish: Premium acrylic and oil paints with strong pigments, finished with UV-protective oil-based varnish. My paints are sourced from the USA, Australia and The Netherlands only.
  • I take great pride in using museum/gallery grade materials to create all of my work.

Visiting the Studio

My studio is currently not open to the public. Local pickups or private viewings may sometimes be arranged upon request.

Certificates of Authenticity

All of my original artworks and limited-edition prints include a Certificate of Authenticity. 

Beware of counterfeit artwork! Unfortunately, many unauthorized reproductions of my work are being sold online, often by overseas sellers falsely claiming to represent me. This includes various online art platforms that have stolen my original designs and photos to list them for sale without my permission.


To ensure you’re purchasing an authentic Bethany Sky Whitman original, please buy directly from my official website here or my partner site at Elevate Art Gallery. Authentic pieces always come directly from my personal art studio. Protect your investment and support genuine artistry!

Mailing List

Join my amazing mailing list to receive exclusive VIP coupons and event updates. I only send a few emails per year—no spam ever!

Feedback and Reviews

I'm so very proud that after all of these years to maintain a 100% 5-star rating from my wonderful collectors! Visit my reviews and client photos to see what customers say about my friendly service and artwork.

Private Collection Paintings

Sky Whitman’s private collection features exclusive pieces with personal significance, often chosen for exhibitions or publications.

Do I Own The Rights To The Artwork I Buy?

Absolutely not, © Sky Whitman Fine Art All Rights Reserved, All rights reserved by artist. The artwork is for your personal use only. Buyer is not purchasing the rights to the image. Any and all publishing and reproduction rights are reserved solely by the artist. This image is not to be re-distributed, copied, imitated, or misappropriated in any way. If you are in any way unsure of the legal rights retained by the artist following the sale of the work, or are purchasing this artwork with the intention of re-selling this work please be aware of the Visual Artists Rights Act available through the US Library of Congress and International Copyright Law. 

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Your Privacy

To my cherished collectors, please know that your privacy means everything to me.
I will post your reviews and kind emails on my website using an initial or first name only. I am also very grateful for any and all photos/videos you have sent me of my artworks hanging in their new homes. I will always ask your permission to share your photos/videos as well. Thank you

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Contact and Questions

Have questions? Feel free to reach out anytime!

Thank you for choosing Sky Whitman Fine Art.